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Case Studies from People we care for in Enfield

home carers enfield

Shadeen - Enfield

Thank you to Crossroads, we really do appreciate all of the support. Several weeks ago I suffered two bereavements in a short time, and was referred to crossroads by a friend. The next day Sam was here, then a week later Marcela started. Now it’s four weeks on, my room’s looking different and I’m feeling different too. Bless you so much, It's been amazing. Marcela's been very, very good because she isn't even well today and I said she can stop, but she said “no, we’re carrying on”. I think to myself, if all the other carers are like Marcela, then everyone else is going to feel much better, so thank you and bless you all. It has made a big difference, I feel like I am getting back in control.

care support worker Crossroads

Care Support Worker for Mandy

When my mum, Mandy, became ill, we realised that we needed more help as a family. Thankfully we were introduced to Crossroads who were able to provide support to my mum and myself to enable us to continue to have a full and quality life. The Crossroad's carers would assist with a whole range of activities - taking mum to the local garden centre, for a coffee, a visit to the park, to her exercises and socials at the local hospice as well as providing companionship at home through chatting and being with her when she was relaxing reading magazines and watching TV. This also allowed myself some respite time to ensure I stayed healthy and strong to be able look after my mum in the best way as well as have lots of quality mother/daughter time together. As mum's mobility and health decreased, Lynne (our care support worker) also ensured that she moved around and transferred in a safe way as well as making sure that all her personal needs were met. The carers were experienced, competent, friendly and warm and I felt that myself and the carers worked together as a strong team which provided mum with 24 hour continuous care in the safe, secure and comfortable environment of her own home which is what she wanted. Mum and I built strong and trusting relationships with her carers and there were many times filled with fun and laughter. The family are truly thankful for the support we received from the Crossroads team.

home care enfield

Gladys - Enfield

I love all your ladies. They are all smashing! I can't fault any of them and we have a damn good laugh

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