About Us

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What is a Carer?

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.
We want every carer to be recognized, supported and offered services to support them maintain their own health and well-being.

How can we help?

We offer one to one care for the daily activities that may not be as easy as they were before.
Family members and friends cannot always be there so we take great pride in making sure that your dedicated care worker is the next best thing. Because it begins with trust, only the most trusted and enthusiastic people are selected to work for Carers Trust Lea Valley Crossroads Care Service.
Our dependability, quality of care and accountability have earned us a high level of trust from our clients, their family members and friends. We also work closely with our colleagues in health and social care and other voluntary organizations.
Whatever your situation you may take comfort that as a charity we are here for you , not for profit.

What services do we offer?

Our care plan is designed individually creating a service that reflects the needs of both the carer and the person they care for.
Being flexible means that:

  • We can provide respite care when you need it
  • Support is available 24 hours a day, 7 days a week, 365 days a year
  • Our service is designed with Carers in mind.

We can provide a wide range of services that compliment the support of family and professionals. All services and activities are tailored to the needs of the carer and the person they care for including:

  • Planning visits outings and trips and escorting to appointments and classes
  • Social visits and companionship
  • Supporting mobility
  • Help around the home such as meal preparation and light housework
  • Sleeping and disturbed night care
  • End of life care
  • Helping with personal care including washing, dressing and continence
  • Supporting those living with Alzheimer’s  or other forms of dementia

Do you care for a young person or young adult with additional needs aged 16 to 25 years?

We can support parents and carers of young people and adults aged 16 to 25 who have learning, physical or other additional needs with the transition from children’s to adult services. The young person may be leaving school and considering college, day centre or training or preparing to move to new accommodation. We can help with this important transition by:

  • Meeting with you at home or elsewhere and listening to your concerns
  • Providing free and independent information and advice and advocacy services which may include:
    • Attending meetings with professionals or negotiating educational placements and/or care packages
    • Preparing letters or emails on your behalf or assisting you with writing your own
    • Discussing options that may be available including challenging decisions and making formal complaints

Whatever your care needs we can help.

What will it cost?

We receive funding from the London Borough of Enfield to assist Carers within the Enfield community. Generally this service is free of charge to residents in the London Borough of Enfield, providing support for 3 to 4 hours per week. Extra hours can be purchased to meet individual needs.

Our pricing structure is based around £16 per hour but packages vary. Some more specialist services can cost more whilst other hourly rates are below £16 per hour. Let us have a conversation to identify the kind of service you need and how we can meet it.